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Reviews Tagged ‘Patient’

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Overall Rating: 5 out of 5

Amazing Customer Service!!

November 30, 2015 By Steve from Mission, Kansas

Everyone I dealt with was very helpful, patient & friendly, but the best was Steve!!! I could not have done this without all your help. Thank you seems so trivial, but I know no other words to describe how grateful I am to you, Steve, & everyone else.

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Overall Rating: 5 out of 5

Great Support And Information Regarding An Important Financial Decision..

October 23, 2015 By retiring teacher from Conyers, Georgia

My experience with the account executive was the reason I decided to proceed with this decision. All of my questions were patiently answered,my calls were returned promptly and I never felt pressured.It was the best customer service experience I have had in a long time.

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Overall Rating: 5 out of 5

Appreciated Very Much The Regular Contact!

October 9, 2015 By Sophie Nizbeth from Southampton, New York

I had not given much thought to a reverse mortgage until a situation arose that I really had a need. I decided to research them. I randomly chose to get information and filled out a request for it. Within a day I was contacted by Ms Michele Winbush,who graciously gave me the information I needed […]

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Overall Rating: 5 out of 5

God Sent.

October 9, 2015 By Sceptic from Lemon Grove, California

Being a bit skeptical and not sure of the process, Venus was our angel. Guiding us through the unfamiliar landscape, patiently explaining every step and always there to answer all of our questions. The experience was frightening at first but then it became reassuring and empowering. We were in control, with the help of Venus […]

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Overall Rating: 5 out of 5

The Process Was Quick And Efficiently Done

October 1, 2015 By Babay from Chicago, Illinois

I was really surprised on how efficient the loam officer was she was also patient with me and never got irritated with my lack of knowledge of the process and my boat load of question. I was very impressed

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Overall Rating: 5 out of 5

Patient, Productive, And Highly Professional.

September 30, 2015 By Terry from Memphis, Tennessee

Trevor Buban and his team were very helpful. We could not have asked for a better experience in mortgaging our home. We highly recommend him.

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Overall Rating: 5 out of 5

A Completely Positive Experience, And I Am Hard To Please.

December 11, 2014 By decolana from San Diego, California

The whole transaction could not have been handled any better. Rachel and everyone else I had contact with were respectful, patient, knowledgeable, professional, and had great follow-up skills. I used to be a loan processor and title officer. I am not easily impressed. I would not have changed anything. Rachel and all of the others […]

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Overall Rating: 5 out of 5

Changed My Life!

November 20, 2014 By Judy from Morro Bay, California

Dustin was patient with me throughout the entire process. I no longer have the stress of mortgage payment vs food or medications. I have traveled more than I’ve ever dreamed at this point in my life. I am sooooooo happy!!

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Overall Rating: 5 out of 5

EVERYONE I SPOKE WITH VERY PLEASANT> VERY PATIENT WITH MY QUESTIONS>

November 19, 2014 By MAGGIE from BANGOR, Maine

A VERY PLEASANT EXPERIENCE THE ONE ALWAYS IN CONTACT WITH ME JERRY IT IS A LONG PROCESS VERY DETAILED ALL THE PEOPLE I HAD TO BE CONTACTED WITH WERE VERY PATIENT AND MADE SURE YOU UNDERSTOOD ABOUT REVERSE MORTGAGE> I WOULD HIGHLY RECOMMEND THIS COMPANY>

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Overall Rating: 5 out of 5

Patient. Kind, Helpful, Courteous, Calmed My Panic…

October 24, 2014 By redviking from Machiasport, Maine

Mr. Cherney was extremely patient in his explanations. His professionalness/kindness helped me in my decision to take out a reverse mortgage.

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